The courier, express, and parcel service EMEX Kazakhstan, a subsidiary of the Militzer & Münch Group, looks back on the past years with great satisfaction and plans further growth.
EMEX is the official partner of FedEx in Kazakhstan and handles all FedEx CEP transports within the country. The company operates its own substantial fleet of circa 100 vehicles as well as a dense network of branch offices in the country. The main sorting center is located in Almaty. All international shipments, including customs clearance, are handled via this hub, with transit times for express delivery between one and four days. EMEX’s major customers operate in the retail, fashion, pharmaceutical and medical technology, as well as oil and gas sectors. What they value most about their CEP provider are the comprehensive turnkey solutions and personalized support.
This year, EMEX is about to celebrate an anniversary. The Militzer & Münch Group’s CEP service in Kazakhstan turns 20 years old and has had a successful time recently: “We were able to increase our market share and consolidate our strong position among the top three service providers in the industry, we obtained important ISO certifications in the areas of quality, environment and safety, and were even awarded industry prizes,” says Tatjana Vorobyeva, who has been heading the company with a staff of more than 360 as Managing Director since 2016. “The positive results are largely owed to growth in e-commerce and consolidated domestic transportation.” In 2023, EMEX also opened its first location in Kyrgyzstan, expanding its extensive branch network in Central Asia.
Into the future – with big plans
EMEX plans to continue growing in the future by investing in personnel management to attract new talent and in its own warehousing space, for example. Strategic marketing measures are to further strengthen the EMEX brand, while an expanded range of services will appeal to new customer groups. These include the Fourth Party Logistics (4PL) and Fulfilment Services divisions, among others.
“We have big plans – and of course we are already preparing for our 20th anniversary”, says Tatjana Vorobyeva. “Our customers rely on EMEX because their consignments are in good hands with us and reach their destination reliably and on time. This trust has brought us to where we are today and spurs us on to continue to improve and grow.”
